A couple of weeks ago I saw a pornographic movie. It was entirely by accident, but that wasn’t the worst of it. Our 19 and 21 year old daughters were next to me, and I’d bought the tickets for them, rewarding the girls for helping me organize the basement that day.
I try to stay away from “R” movies, but that night it was either “G” or “R”. We questioned each other before we went. “What’s the “R” for?” I’d asked.
“Probably just a little bathroom humor, Mom.”
We should have done our homework and hunted for a review, because before the first ten movie-minutes had flickered past us, we were gasping with shock and turning away.
“Let’s get out of here,” I whispered. But once we were on the front sidewalk, our disgust bubbled up like vinegar on baking soda. “How dare they try to pass off that movie as acceptable in a family-friendly theater,” I raged. The newest Harry Potter movie was showing at midnight, and children filled the lobby. “I’m going back to find the manager.”
A smiling twenty-something asked how he could help, and I gave him what-for. Polite and calm, he used his headset to inform the front desk we’d need our $23.50 back. “But that’s not the point,” I fumed, feeling a wall go up between us. “Have you seen that movie? It’s raw porn.”
Still smiling, he said he hadn’t had time to view it but had fielded other complaints about it. Then he played his trump card. “We have to show what corporate sends us.”
Buck-passing is always ugly. “This movie has spoiled a mother-daughter evening. How do we get that back after being assaulted in your theater?” I pressed.
Security hovered a little closer. “Feel free to fill out this complaint card,” he suggested, sliding a form across the counter. His eyebrows went up with optimism when he said, “It’s got pre-paid postage on it and everything.”
Trying to burn the look of anger and frustration from my eyes into his, I couldn’t come up with words that would either convince him or change the outcome, although I did have the urge to leap over his granite-topped desk and shake the daylights out of him.
And so we left, complaint card in hand. The girls and I had a good chat on our 25 minute drive home. Although all of us felt betrayed, the one positive was having had an opportunity to show the girls its ok to walk out of a movie, should the need arise again.
I didn’t sleep well after our disturbing experience and started the next day’s morning by filling out the complaint card, and I do mean filling it. Covering every inch of space with comments, I ended up needing an envelope and forfeiting the pre-paid stamp. It will be interesting to see if we get a response. I’m fully expecting one, because the youthful manager assured me, “If you mail the card, corporate will read it.” We’ll see.